This website is provided by Lost Hotels LLC. ("LH"). By using this website, you agree to be bound by the following Terms and Conditions. LH may revise these Terms and Conditions from time to time by updating this posting. Such revised Terms and Conditions will take effect as of the date of posting.
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY USING THIS SITE, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.
Use of Materials on this Website
LH maintains this website for your personal use, entertainment purposes, information, education, research and communication. You should assume that everything you see or read on the website (such as images, photographs, illustrations, texts and other materials) ("Content") is the property of LH, its licensors and partners. Without LH's prior written permission, you may not sell, reproduce, distribute, modify, display, publicly perform, prepare derivative works based on, repost or otherwise use any of our Content in any way for any purpose, including using our Content on any other website or in a networked computer environment. However, you may electronically copy or print pages from this website for personal, non-commercial use, provided that you include a copyright notice on each page.
Basically:
The stuff in the site is ours and its content cannot be used for any commercial purposes without permission.
Registry Service Fee
There is a service fee of 7% on the total amount contributed to your registry. For more information on the service fee please read our FAQs, contact us or send us an email to greatservice@losthotels.com.
Member Balance Redemption
Redemptions in the form of a bank check, bank ACH, and international wire transfer will only be issued in the name and address of Traveler #1 ("Member"). For PayPal redemption requests, only the email address that was first registered with LH can be used. Each individual gift to the Member is available for redemption after a 72-hour waiting period. For more information on gift redemption policies please read our FAQs.
Gift Refunds
No refunds will be immediately possible upon completion of the gift giving process. LH has sole discretion to determine the validity of a refund request based on an error in the gift amount or receiving member name. All refund requests must be sent in writing to greatservice@losthotels.com. If a gift giver disputes a charge (chargeback request) LH will contact said person to evaluate the case. If LH decides to refund and the money is still in the members account, LH will deduct the amount in dispute plus a $25 chargeback fee. If the money is no longer available LH may withhold monies from future gifts received to cover these costs.
Basically
Getting your money back may take some time if you make a mistake
Wedding postponed or cancelled
In the event of a change of date, it is the member's responsibility to update the information in their registry profile. In the event of a cancellation, the policy would be to return all gifts to the givers. Please contact greatservice@losthotels.com for assistance.
Basically
It's not the end of the world if plans change.
Closing Your Registry Account
You may close your registry account at any time and receive the remaining balance minus the 7% service fee. Members can disable their account from their registry dashboard. Upon closing the account, the registry page will no longer appear on the page or the search results. Any account with an active balance that is not redeemed 180 days after the wedding date will be closed. Lost Hotels LLC will contact the Member via email and letter 60 days before the period expires.
Taxation Consequences
The Member acknowledges that LH makes no claims or promises regarding any and all tax obligations or consequences that may result from your activities as a Member of LH and the Member's use of the services provided by LH. Furthermore, the Member agrees that LH has no obligation to maintain records or provide you with documentation of your transactions with charitable/non-profit organizations for tax reporting purposes.
Basically
You can stop playing whenever you like.
Your Submissions
Any original materials or any other creative suggestions, text, software, music, sound, photographs, graphics, videos, messages, ideas, notes, drawings, concepts, marketing plans or other information that you submit to us by electronic mail or otherwise, will be treated in accordance with these Terms and Conditions and our Privacy Policy.
By submitting and/or posting Content to the website, you automatically grant to LH a perpetual, irrevocable, royalty-free, non-exclusive and fully sub licensable right and license to use, reproduce, modify, adapt, publish, edit, translate, distribute, perform, create derivative work of and display such Content alone, or as a part of other works in any form, media, or technology, whether now known or hereafter developed. Any Content you transmit or post may be used by LH or licensed to others by LH for any purpose, including but not limited to reproduction, disclosure, transmission, publication, broadcast and posting.
As a user, you are responsible for your own Content and are responsible for the consequences of you posting such Content. The following things are not permitted: post materials that are copyrighted, unless you are a copyright owner or have the permission of the copyright owner to post it; post material that violates any law or infringes on any other intellectual property rights of others or on the privacy or publicity rights of others; post material that is obscene, defamatory, threatening, harassing, abusive, hateful, or embarrassing to another user or any other person or entity; post a sexually-explicit image; post or transmit any advertisements, promotional materials, "junk mail," "spam," chain letters, pyramid schemes or any form of solicitation; impersonate another person or misrepresent your affiliation with any person or organization; access the website to obtain a list of users of the website; access or use any secure or non-public areas of the website without authorization; or frame or link to the website. LH does not represent or guarantee the truthfulness, accuracy, or reliability of any Content posted by other users or endorses any opinions expressed by users. You acknowledge that any reliance on material posted by other users will be at your own risk. LH does not screen communications in advance and is not responsible for screening or monitoring material posted by users. If LH becomes aware of any communication that allegedly does not conform to these Terms and Conditions, LH may investigate the communication and determine in good faith in its sole discretion whether to remove or request the removal of the communication. LH has no liability or responsibility to you for performance or nonperformance of such activities. LH reserves the right to remove Content, expel users and prevent their further access to the website for violating these Terms and Conditions or the law.
Basically
If you post anything in our site you are responsible and you give us permission to use it if useful to us. We can also take it down if we need to.
Disclaimer
LH does not warrant or represent that our Content is accurate, truthful, reliable or free of errors and that your use of such material will not infringe the rights of third parties.
LH does not warrant that the functional aspects of the website will be free of errors or that this website or the server that makes it available are free of viruses or other harmful components.
Your use of this website is at your own risk. If you have a registry on our site, you should check it periodically to ensure that it remains accurate and up-to-date.
LH reserves the right to correct any errors on this website. If your use of this website or our Content results in the need for servicing or replacing property, material, equipment or data, LH is not responsible for those costs. Without limiting the foregoing, everything on our website is provided to you "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. LH MAKES NO WARRANTIES ABOUT THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF THE MATERIAL CONTAINED ON THIS WEBSITE, OR ABOUT ITS SOFTWARE, TEXT, GRAPHICS, AND LINKS, OR RESULTS TO BE OBTAINED FROM USING THE WEBSITE.
LH does not make any representation about the quality of any product, services, information or other material purchased or obtained by you via use of this website.
Limitation of Liability
NEITHER LH NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THIS WEBSITE SHALL BE LIABLE FOR ANY DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR INDIRECT DAMAGES RESULTING FROM YOUR ACCESS TO, OR USE OF, OR INABILITY TO USE THIS WEBSITE AND OUR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT LH IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Please note that some jurisdictions may not allow the exclusion or limitation of liability for consequential or incidental damages. As a result, some of the above exclusions may not apply to you.
Basically
Errors in the content might occur and we are not responsible for them. You use the site at your own risk.
Links
LH has not reviewed all of the sites linked to this website and is not responsible for the content, availability or accuracy of any pages or other sites linked via this website. The inclusion of any link to such sites does not imply endorsement by LH of these sites. Your linking to any other pages or sites is at your own risk. You agree that LH will not be liable for any loss or damages you or any third party may suffer in connection with third party pages or sites. We encourage you to read the privacy statements of all such sites, as their policies may be materially different from our Privacy Policy.
Basically
We cannot be responsible for the links in the site. Be careful.
Termination
LH may at its sole discretion and without further notice remove you, your content or prohibit you from using the website, directory or honeymoon registry or its software unless otherwise agreed in writing. LH may modify or discontinue this website, with or without notice to you and that LH will not be liable to you or any third party as a result of such modification or discontinuation.
The provisions entitled "Use of Materials on this Website," "Your Submissions," "Disclaimer," "Limitation of Liability," "General Provisions," "Indemnity," "Trademarks" and "Copyright" will survive termination of this Agreement to use our website.
General Provisions. LH controls and operates this website from its headquarters in Miami, Florida, United States of America, and makes no representation that the material on the website is appropriate or available for use in any other locations. If you use this website from other locations, you do so at your own risk and are responsible for compliance with applicable local laws, keeping in mind that access to our Content may not be legal by certain persons or in certain countries. If any portion of these Terms and Conditions is held to be unenforceable, the unenforceable portion shall be construed in accordance with applicable law to the greatest extent possible and the remainder of the provisions shall remain in full force and effect. Any cause of action you may have with respect to this website must be commenced within one year after the claim or cause of action arises or such claim or cause of action is barred. These terms will be governed by and construed in accordance with the laws of the State of Delaware, United States of America, without regard to its conflicts of law provisions. Any legal action or proceeding relating to your access to, or use of, this website or our Content will be instituted in a state or federal court in New Castle County, Delaware, and you hereby agree to submit to the personal jurisdiction of such courts.
Indemnity
You agree to defend, indemnify, and hold harmless LH, its officers, directors, affiliates, employees and agents, from and against any claims, actions or demands, including without limitation reasonable legal and accounting fees, arising from your use of this website, our Content or your breach of these Terms and Conditions.
Trademarks
The trademarks, logos, and service marks (collectively the "Trademarks") displayed on this website are trademarks of LH and others. Nothing contained on this website should be construed as granting, by implication or otherwise, any license or right to use any Trademark displayed on this website without the written permission of LH or such third party that may own the Trademarks displayed on this website. Your misuse of the Trademarks displayed on this website, or any other Content on this website, except as provided herein, is strictly prohibited.
Copyright
All Content included on this website, such as text, graphics, logos, button icons, images, audio clips and software, is the property of LH or its Content suppliers and protected by U.S. and international copyright laws. The compilation (meaning the collection, arrangement and assembly) of all Content on this website is the exclusive property of LH and protected by U.S. and international copyright laws. All software used on this website is the property of LH or its software suppliers and protected by U.S. and international copyright laws. The reproduction, modification, distribution, transmission, republication, display or performance, of the Content on this website is strictly prohibited.
Basically
The use of the site from anywhere is at your own risk.
Copyright Infringement
LH respects the intellectual property rights of others. Accordingly, LH has a policy of terminating in appropriate circumstances the account of any LH user who repeatedly posts infringing material on the LH site. Pursuant to Title 17 of the United States Code, Section 512, as amended by Title II of the Digital Millennium Copyright Act (the "Act"), LH has implemented procedures for receiving written notification of claimed copyright infringement and for processing such claims in accordance with the Act. If you believe your copyright is being infringed by a LH user, please e-mail us to greatservice@losthotels.com.
You should provide:
- A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
- Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site.
- Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material.
- Information reasonably sufficient to permit us to contact you such as an address, telephone number, and if available, an electronic mail address at which you may be contacted.
- A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
- A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Please provide LH with a separate notice each time you wish to report alleged acts of infringement.
Password
You may receive a password in connection with your use of this website. You will be responsible to maintain the confidentiality of your password and account, and will be solely responsible for all activities that occur under your password and account.
Basically
Don't use stuff that you have no right to use. Respect copyrights and intellectual property.
By using the services provided by Lost Hotels LLC. you acknowledge that you have read this Terms of Use and agree to it.
Last Updated: January 1, 2017